H5S WebSocket issue

[sincar]

Hi all,
I’ve a license with 50 source channels / 100 webrtc output, and I provide to users WebRTC and WebSocket streaming based on user agent (iOS WebRTC, all other WebSocket). Installed on Ubuntu 18.04 server, h5s version r9.8.0923.19, build time 2019/09/21 18:15:29.
Yesterday server stops to erogate WS streaming (in that moment about 10 concurrent plays), but from an iOS device I was able to receive streaming.

This are the only log traces I’ve dumped from syslog registry near the issue (16:16 it’s my restart of service):

Apr 28 16:09:37 multistream-str h5ss[11959]: Run video gap -16674110772625
Apr 28 16:09:37 multistream-str h5ss[11959]: Run Got a End Frame
Apr 28 16:16:11 multistream-str systemd[1]: Stopping h5ss - html5 streaming server…
Apr 28 16:16:11 multistream-str systemd[1]: h5ss.service: Main process exited, code=killed, status=9/KILL
Apr 28 16:16:12 multistream-str systemd[1]: h5ss.service: Failed with result ‘signal’.
Apr 28 16:16:12 multistream-str systemd[1]: Stopped h5ss - html5 streaming server.
Apr 28 16:16:12 multistream-str systemd[1]: Starting h5ss - html5 streaming server…
Apr 28 16:16:12 multistream-str systemd[1]: Started h5ss - html5 streaming server.
Apr 28 16:16:33 multistream-str h5ss[885]: Application dir --> /opt/h5ss/

In h5s log only API usage in corresponding time:

…
[2020-04-28 16:09:34.118] [h5ss] [info] [t12322] authorize successfully 31c024be-227e-467c-a2b5-a735e976f173 /api/v1/h5srtcapi
[2020-04-28 16:09:34.255] [h5ss] [info] [t12320] authorize successfully dcf023b7-360d-43f6-974e-5a147251d7ab /api/v1/Keepalive
[2020-04-28 16:09:37.656] [h5ss] [info] [t12324] authorize successfully c97ad774-de05-4863-8c4f-d58394d025a3 /api/v1/GetImage
[2020-04-28 16:09:37.657] [h5ss] [info] [t12325] authorize successfully c97ad774-de05-4863-8c4f-d58394d025a3 /api/v1/GetImage
[2020-04-28 16:09:37.660] [h5ss] [info] [t12320] authorize successfully c97ad774-de05-4863-8c4f-d58394d025a3 /api/v1/Keepalive
[2020-04-28 16:09:37.683] [h5ss] [info] [t12323] authorize successfully c97ad774-de05-4863-8c4f-d58394d025a3 /api/v1/GetImage
[2020-04-28 16:09:37.714] [h5ss] [info] [t12326] authorize successfully c97ad774-de05-4863-8c4f-d58394d025a3 /api/v1/GetImage
[2020-04-28 16:09:37.731] [h5ss] [info] [t12327] authorize successfully c97ad774-de05-4863-8c4f-d58394d025a3 /api/v1/GetImage
[2020-04-28 16:09:37.915] [h5ss] [info] [t12320] authorize successfully 7a99f1a7-ffb0-4ffa-b3c1-4c4634a7fdef /api/v1/Keepalive
[2020-04-28 16:09:38.923] [h5ss] [info] [t12320] authorize successfully 55f015a9-96ee-4d9e-9a23-4d18d81060d0 /api/v1/Keepalive
[2020-04-28 16:09:40.700] [h5ss] [info] [t12320] authorize successfully 31c024be-227e-467c-a2b5-a735e976f173 /api/v1/GetImage
[2020-04-28 16:09:40.955] [h5ss] [info] [t12324] authorize successfully 1aecb1f7-51b3-401c-8286-bd7548170abd /api/v1/h5swsapi
[2020-04-28 16:09:41.009] [h5ss] [info] [t12323] authorize successfully 31c024be-227e-467c-a2b5-a735e976f173 /api/v1/GetImage
[2020-04-28 16:09:41.010] [h5ss] [info] [t12320] authorize successfully 31c024be-227e-467c-a2b5-a735e976f173 /api/v1/GetImage
[2020-04-28 16:09:41.011] [h5ss] [info] [t12322] authorize successfully 31c024be-227e-467c-a2b5-a735e976f173 /api/v1/GetImage
[2020-04-28 16:09:41.309] [h5ss] [info] [t12325] authorize successfully 31c024be-227e-467c-a2b5-a735e976f173 /api/v1/GetImage
[2020-04-28 16:09:41.479] [h5ss] [info] [t12320] authorize successfully 31c024be-227e-467c-a2b5-a735e976f173 /api/v1/GetImage
[2020-04-28 16:09:41.621] [h5ss] [info] [t12322] authorize successfully 31c024be-227e-467c-a2b5-a735e976f173 /api/v1/GetImage
[2020-04-28 16:09:41.625] [h5ss] [info] [t12323] authorize successfully 31c024be-227e-467c-a2b5-a735e976f173 /api/v1/GetImage
[2020-04-28 16:09:41.798] [h5ss] [info] [t12322] authorize successfully 1aecb1f7-51b3-401c-8286-bd7548170abd /api/v1/GetRunInfo
[2020-04-28 16:09:41.859] [h5ss] [info] [t12323] authorize successfully 1aecb1f7-51b3-401c-8286-bd7548170abd /api/v1/Keepalive
[2020-04-28 16:09:41.876] [h5ss] [info] [t12325] authorize successfully 1aecb1f7-51b3-401c-8286-bd7548170abd /api/v1/h5srtcapi/Status
…

This is issue happened already about 7 days ago.

Could you give me support please?

Thanks
Sebastian

[sincar]

Hi, this is an extract of syslog for another issue happened on 26/04:

Apr 26 11:50:35 multistream-str h5ss[3426]: Run video gap 247871897106
Apr 26 11:50:35 multistream-str h5ss[3426]: Run Got a End Frame
Apr 26 12:29:20 multistream-str h5ss[3426]: Run video gap 5103348546973189037
Apr 26 12:29:20 multistream-str h5ss[3426]: Run Got a End Frame
Apr 26 21:03:48 multistream-str h5ss[3426]: Run video gap -16674266033918
Apr 26 21:07:46 multistream-str h5ss[3426]: Run Got a End Frame
Apr 26 21:10:06 multistream-str h5ss[3426]: Run video gap -16674265658098
Apr 26 21:10:06 multistream-str h5ss[3426]: Run Got a End Frame
Apr 26 21:10:06 multistream-str h5ss[3426]: Run Got a End Frame
Apr 26 21:10:06 multistream-str h5ss[3426]: Run video gap -16674265641144
Apr 26 21:10:06 multistream-str h5ss[3426]: Run Got a End Frame
Apr 26 21:10:06 multistream-str h5ss[3426]: Run video gap -16674265638798
Apr 26 21:10:06 multistream-str h5ss[3426]: Run Got a End Frame
Apr 26 21:10:06 multistream-str h5ss[3426]: Run Got a End Frame
Apr 26 21:10:06 multistream-str h5ss[3426]: Run video gap -16674265630535
Apr 26 21:10:06 multistream-str h5ss[3426]: Run Got a End Frame
Apr 26 21:10:06 multistream-str h5ss[3426]: Run Got a End Frame
Apr 26 21:18:35 multistream-str h5ss[3426]: Run video gap -16674265108238
Apr 26 21:20:13 multistream-str systemd[1]: Stopping h5ss - html5 streaming server…
Apr 26 21:20:13 multistream-str h5ss[3426]: get
Apr 26 21:20:13 multistream-str systemd[1]: h5ss.service: Main process exited, code=killed, status=9/KILL
Apr 26 21:20:14 multistream-str systemd[1]: h5ss.service: Failed with result ‘signal’.
Apr 26 21:20:14 multistream-str systemd[1]: Stopped h5ss - html5 streaming server.
Apr 26 21:20:14 multistream-str systemd[1]: Starting h5ss - html5 streaming server…
Apr 26 21:20:14 multistream-str systemd[1]: Started h5ss - html5 streaming server.
Apr 26 21:20:35 multistream-str h5ss[20302]: Application dir --> /opt/h5ss/
Apr 26 21:49:15 multistream-str h5ss[20302]: Run Got a End Frame
Apr 26 22:54:47 multistream-str h5ss[20302]: Run Got a End Frame
Apr 27 04:00:01 multistream-str CRON[4725]: (root) CMD (/usr/sbin/service h5ss restart)
Apr 27 04:00:01 multistream-str systemd[1]: Stopping h5ss - html5 streaming server…
Apr 27 04:00:01 multistream-str h5ss[20302]: [E/rapidr
Apr 27 04:00:01 multistream-str systemd[1]: h5ss.service: Main process exited, code=killed, status=9/KILL
Apr 27 04:00:02 multistream-str systemd[1]: h5ss.service: Failed with result ‘signal’.
Apr 27 04:00:02 multistream-str systemd[1]: Stopped h5ss - html5 streaming server.
Apr 27 04:00:02 multistream-str systemd[1]: Starting h5ss - html5 streaming server…
Apr 27 04:00:02 multistream-str systemd[1]: Started h5ss - html5 streaming server.
Apr 27 04:01:25 multistream-str h5ss[4753]: Application dir --> /opt/h5ss/

[linkingv]

you can send mail to info@linkingvision.com for detail